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CRM Development

CRM Development Cost & Benefits: Complete Guide 2024

11 min read

CRM Development: Cost & Benefits Guide

Custom CRM systems streamline sales, improve customer relationships, and boost revenue.

CRM Development Costs

  • Basic CRM: ₹5,00,000-15,00,000
  • Medium CRM: ₹15,00,000-40,00,000
  • Enterprise CRM: ₹40,00,000-1,50,00,000+

Cost vs. Off-the-Shelf CRM

Off-the-shelf CRM costs:

  • Salesforce: ₹1,500-5,000/user/month
  • HubSpot: Free-₹20,000/month
  • Zoho CRM: ₹1,000-3,000/user/month

Custom CRM becomes cost-effective after 2-3 years for businesses with 20+ users.

Key Benefits

  • Tailored Workflows: Built for your specific processes
  • No User Limits: No per-user licensing fees
  • Full Control: Complete customization and ownership
  • Integration: Seamless integration with existing systems
  • Data Security: Your data, your servers

Essential CRM Features

  • Contact management
  • Lead tracking
  • Sales pipeline
  • Email integration
  • Reporting & analytics
  • Task management
  • Mobile access

Frequently Asked Questions

Custom CRM development costs ₹5,00,000-1,50,00,000+ depending on features. Basic CRM costs ₹5,00,000-15,00,000, while enterprise CRM with advanced features costs ₹40,00,000-1,50,00,000+.

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